How We Use Your Data

Dale Stephenson Limited

Privacy Notice

Reviewed: Apr 18

Privacy Notice

Your Personal Data

Dale Stephenson Ltd is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you during and after your working relationship with us in accordance with the General Data Protection Regulation.

Data protection principles

We will comply with the data protection law. This says that the personal information that we hold about you must be:

• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes and not used in any way that is incompatible with these purposes.
• Relevant to the purposes that we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

What we need

Dale Stephenson Limited Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, telephone number etc.

Why we need it

We need to know your basic personal data in order to provide you with our services. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff in the UK. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule can be provided upon request.

What we would also like to do with it

We would however like to use your name and email address to inform you of our future offers and similar services. This information is not shared with third purposes and you can unsubscribe at any time via phone or email. Please send an e-mail should you wish to be informed of offers.

What are your rights?

If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Lucy Shickell and you can contact them at enquiries@dalestephenson.co.uk.

This Privacy notice should be read in accordance with Dale Stephenson Limited Data.

Protection Policy

Dale Stephenson Limited

Subject Access Request Procedure

Reviewed: Apr 18

Subject Access Request Procedure

Request:

Anyone can make a request for a copy of the information that we hold on file for them. A request must be made in writing to Dale Stephenson Limited, Unit 1, Albert Mills, Gratrix Lane, Sowerby Bridge, HX6 2DH.

Assessment:

Your request will be assessed and if we require further information to confirm your identity and process your request we will request it. Once your identity has been confirmed we will collate the requested information and we will respond within 40 calendar days.

Fees:

We may charge a fee for this service but you will be made aware of any charges after requesting the information. The maximum charge is £10.00.

Review:

Before we release any information to you we will review your data to ensure that it does not contain information relating to other individuals (third parties), any such information will be removed prior to your documents being released as it is not relevant to you.

Release:

We will release the information to you however you request.
I.E. post, e-mail and we will take special care to ensure that this is sent securely.

Retention:

It is important that we do not keep your data longer than necessary, your SAR will be destroyed after 12 months of release.